Privacy Policy

Privacy Policy

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Effective Date: 13/09/2025

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Tyfu Learning (“we”, “our”, “us”) is committed to protecting your privacy and respecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under UK GDPR.

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1. Who We Are

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Tyfu Learning is a UK-based training provider offering eLearning, live training, and consultancy services.
Contact Email: info@tyfulearning.co.uk

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2. Information We Collect

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We collect the following personal information when you use our services:

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• Name, email address, phone number, and postal address (for account setup, bookings, and communication).

• Payment details (processed securely through our payment processor — we do not store your card information).

• Course progress and completion data (for eLearning tracking and reporting).

• Website usage data (via cookies and analytics tools such as Google Analytics).

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3. How We Use Your Information

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We use your information to:

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• Provide access to our courses and training services.

• Process payments and manage subscriptions.

• Communicate with you about your account, training progress, and support queries.

• Send you marketing communications where you have opted in.

• Improve our website and services through analytics.

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4. Sharing Your Information

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We only share your data when necessary to provide our services, including with:

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• Payment processors (via Wix’s secure payment system).

• Learning management systems (to track your course progress).

• Google Analytics (for website usage insights).

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We never sell or rent your data to third parties.

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5. Cookies

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Our website uses cookies to:

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• Enable essential functionality.

• Analyse website performance and improve user experience.

• Support marketing and advertising campaigns.

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You can manage or disable cookies through your browser settings. For more details, see our Cookies Policy.

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6. Data Retention

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We keep your data only as long as necessary:

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• Marketing subscriptions are kept until you unsubscribe.

• Account data is retained until you request deletion.

• Some data may be kept longer where required for legal, tax, or compliance purposes.

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7. Your Rights

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Under UK GDPR, you have the right to:

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• Access a copy of the personal data we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your data.

• Withdraw consent for marketing communications at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has been mishandled.

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To exercise your rights, contact us at info@tyfulearning.co.uk.

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8. Security

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We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

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9. Changes to This Policy

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We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.